We discuss the strategic importance of independent directors for early-stage tech companies and first-time CEOs, describing how to enhance credibility, gain objective oversight, and balance investor dynamics.

Companies often outgrow the systems and solutions adopted early on. Here we examine six proven strategies for retooling that companies can adopt to decisively move forward and avoid paralysis through analysis.

In this four-minute read, a veteran of reseller relationships speaks from experience to reveal the five key Benefits and three significant Risks of this business acceleration technique.

This article discusses the alignment and structure necessary to create a focused, lead generation engine.

In this detailed essay we explore the origins of current thinking about business innovation and the structural elements that encourage it to happen, outlining seven attributes of successful teams.

In this article we examine the changing environment of restrictions or bans on employee non-compete agreements, and outline strategies that take an alternate approach to creating post-employment loyalty.

In this article we examine expansion revenue, defining the term: PER (Potential Expansion Revenue). We detail its vital importance in SaaS business, relevant metrics, and approaches to increasing PER to grow your NRR.

Churn is a silent killer. When customers depart through the product turnstile by failing to renew, it’s your life blood that’s seeping out. Here we discuss the existential issue of churn including its measurement, benchmark rates, and management approaches.

When slowdowns come, leaders must face the potential of a RIF with a combination of introspection and decisive action. Here we discuss lessons learned when a RIF becomes necessary.

Today, growth-stage SaaS businesses need to adapt a proactive and intentional planning process to successfully navigate the currently challenging capital markets. Here’s how.

If you were sick, would you go to see an experienced, practicing physician, or to someone who is a brilliant student of medical science but who has seldom touched a patient?

Whether you are integrating acquired companies, aiming for faster growth, or orchestrating a roll-up, having a common operating model is the key to unlocking your business's full potential.

Strategic inflection points come in a variety of shapes and sizes, but all have one thing in common; failure to act decisively increases the risk of the business failing to achieve its potential … or worse.

To put AI to work immediately in your organization just think about words. Here we delve into the top five areas in which focusing on the words can revolutionize operations and fuel growth.

The vulnerabilities of supply chains have been all too obvious in recent years. This webinar discussed the state of play in supply chain risks and what you can do about it. A summary of key takeaways and link to the recording are here.

A combination of economic pressures and robust new development options is creating a new threat to SaaS. We assess the attack and offer ten strategies to fight back.

Just as AI can lead to a business inflection point, it can play a critical role in legacy application modernization.

The Customer Success discipline has become an essential tool not only for market success, but also for success in financing efforts.

The venture capital market is changing rapidly. Should you continue to hunker down, or has the time come to stand up?

Artificial intelligence is taking over. Is ChatGPT your next board member?